Corrections Policy

We would rather be corrected than be subtly wrong. If you spot an error in a HouseholdHow guide, we want to hear about it.

How to report an error

Email us with the page address, a description of what is wrong, and any source you can share that supports the correction. If the issue is a safety risk, say so clearly so we can prioritise it.

What we do

  • Confirm the error against a reliable source.
  • Correct the guide as quickly as we reasonably can, and sooner if there is a safety risk.
  • Add a dated note when the change is substantive, so returning readers can see what changed.
  • Remove or rewrite claims we cannot verify.

What we do not do

  • We do not silently change facts to avoid acknowledging a mistake.
  • We do not remove a guide simply because a business disagrees with it, where the advice is accurate.
  • We do not add commercial links as a condition of a correction.

Getting in touch

Send corrections to the address on our contact page.